Evidence-led writing on distribution, the agentic stack, and what we're learning in the field.
A field-grade accounting of the margin that leaks between systems — failed deliveries, blind handoffs, shrinkage — and why most of it never shows up on a single line of the P&L.
SAR 244–356B / yr lost at blind handoffs across global distribution.
Traditional automation is brilliant at repetition and helpless at improvisation. The shift to agentic systems is the shift from generating insight a human acts on, to wiring insight directly to action — under governance.
The route engine says left. The courier turns right. A study of 1.4 million deliveries explains why — and why the fix isn't a better algorithm but a humbler one.
In emerging markets the last mile isn't a fixed asset you optimize — it's a network you assemble from whoever and whatever is already moving. Three models show what that looks like, and why the Gulf is a case study.
A forecast that's accurate in the notebook and useless on the floor is a common failure. The fix is matching the model to the decision's clock speed — and being honest about which uncertainty you're actually fighting.
Money doesn't usually leave a company through fraud or theft. It leaves through the seams between systems that don't reconcile — and that makes it an engineering problem wearing a finance costume.
One evidence-led dispatch a month — research, field notes, no fluff. PDPL-aligned.
Join ops & finance leaders across the GCC.